1/10/2024 0 Comments Buttercup dentist![]() Your patients are your most important assets, and you should be treating them that way. The idea that only a kid is afraid to go to the dentist is utter nonsense, and it’s important to let your patients know that you take them seriously. Sometimes part of the reason why people fail to attend visits to the dentist is because they’re embarrassed by their fear. People care whether you remember their name or not, and they appreciate when you ask how the dog that broke its leg last summer is doing. Work on building local and long term relationships. If you want your patients to come back again and again, act like it. That’s one of the things that makes Buttercup special. Building trust is one of the most important things we do in our clinic. We believe that a big portion of the fear comes from encountering unknown places and people, so we’ve set aside time to get to know our patients. Going to the dentist is just another ‘ job to be done’, and frankly not the most fun! At Buttercup we’ve changed that and we’ve slowed everything down, this has taken the stress out of everything. In a lot of practices, patients want to get in and out as quickly as possible because they don’t see any of it as a pleasant experience. Slow downįrom our relaxed environment to the way we move, to the way we talk, we’ve slowed things down at Buttercup! ![]() Old magazines and uncomfortable chairs don’t exactly send the message that you care an awful lot about your patients. By making our waiting room a comfortable space, much like a cafe, we’ve created a relaxed atmosphere where our patients are able to relax before their appointment.Ī clean and sterile clinic is of course a must, but try your best to make the waiting room as relaxed as possible. We’ve tried to take the clinical out of our clinic. They’re sterile, white, have clean lines, and often come with a very specific smell. We’ve found that the space of the clinic is incredibly important to the overall patient experience. Our ‘wish list’ became our ‘must haves’ for when we started Buttercup, the dental practice that has all the things we’d want from our perfect dentist. We wanted easy access with free parking, flexible opening hours, a quality service, no pain, a modern waiting room, different price options and a place where you genuinely feel welcome. Because we built our clinic from the perspective of a patient, our clinic is nice place to be and it’s 100% focused on making the whole journey as easy and convenient for the patient as possible. That list became the foundation of our business plan. When we established Buttercup Dental, we sat down and wrote a list of things that we would want from our perfect dentist. Make your dental practice, the perfect dental practice Here are a few of the things that we’re doing to change our practice for the better, we hope you can take a few golden nuggets away with you and improve your practice. Because we know first hand what it’s like having a fear of the dentist, we’re doing everything we can to make sure our clinic is helping our patients overcome theirs. Gerwyn is our guy on the inside, and we’ve worked hard to identify the things with which a nervous patient struggles. Gerwyn Rowlands, one of our founding dentists, was (and still is) a nervous patient. It’s our responsibility as dentists to make sure that our patients’ teeth are in top condition, to offer professional advice on good oral hygiene, to help our patients when they need us, and to provide a service that exceeds expectations! At Buttercup 7 Day Dental, there’s more than that. Buttercup dental have some great guidance on how to tackle this issue so we thought we’d let them share it with you! ![]() That’s an awful lot of people that are either slightly worried, extremely uncomfortable, scared, or terrified to come and see you. How Buttercup Dental Tackles Dental PhobiaĪlmost half of UK adults have a fear of the dentist.
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